Privacy Policy for Maqam Travels Mobile App

Effective April of 2024

Maqam Travels is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the information collected through our mobile application ("the App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Pop-Up Privacy Policy Notice

When you first download and install the Maqam Travels mobile app, you will be presented with a pop-up notice informing you of our Privacy Policy. By continuing to use the app, you agree to the terms outlined in the Privacy Policy.

2. Standards for the Use of Client's Information

We adhere to the highest standards for the use of our clients' information, ensuring that it is collected and processed lawfully, fairly, and transparently. We only collect information that is necessary for the provision of our services and to improve the user experience of the App.

3. Use of Client's Personal Information

a. Information We Collect:

• When you use our App, we may collect personal information such as your name, email address, phone number, payment information, and travel preferences.
• We may also collect non-personal information such as device information, IP address, and usage statistics.

b. How We Use Your Information:

• We use your personal information to provide you with the services offered by the App, including booking flights, hotels, and other travel-related services.
• Your information may also be used to personalize your experience, improve our services, and communicate with you about promotions, updates, and important information related to your travel.

c. Disclosure of Information:

• We may disclose your personal information to third-party service providers who assist us in providing and improving our services.
• We may also disclose your information in response to legal requests or to comply with applicable laws and regulations.

4. Client Rights

a. Access and Correction:

You have the right to access and correct any personal information we hold about you. You can do this by contacting us through the contact information provided below.

b. Data Portability:

You have the right to request a copy of your personal information in a structured, machine-readable format.

c. Withdrawal of Consent:

You have the right to withdraw your consent to the collection and processing of your personal information at any time. However, please note that this may affect your ability to use certain features of the App.